Shipping Info / Returns
Airmail: Airmail is untracked, but mostly reliable shipping method for normal sized orders. It doesn't have tracking, and takes 7-10 days normally but sometimes up to 5 weeks if your item gets stuck in customs. Not a reliable shipping option for some countries like Italy, South Africa, Mexico or Canada - or more out of the way countries. More reliable with countries like the UK, US and Australia - but not the best option especially for larger orders as I can not cover them if they are lost.
Courier: This option is tracked, my favourite choice for shipping as it is very reliable and not insanely expensive. Takes roughly 2-6 working days to get to you (This doesn't include random custom checks and may add on time) Not all countries are included though.
Express Courier: Offers the most countries, Tracked, Very expensive though but if you live in a country with unreliable shipping carriers and normal courier isn't available, this is the best, sometimes only option. Shipping takes 1-5 working days (Not including customs hold ups)
Please note I declare all my work sent via airmail as gifts and accessories so they are less likely to get stolen this way. I also declare them as low cost so you dont have to pay customs fees. But this does mean I cannot cover them if they go missing.
If any item goes missing, I usually try to wait 5 weeks past the shipped on date and if you haven't had luck we will try and work something out and replace the items (I do not however refund if an item is lost/stolen)
I stand behind the products I sell 100%. If you are not satisfied with any of your items, please let me know right away. (Please don't leave neutral or negative feedback without first contacting me to try to resolve the issue, i want you to be happy!.)
I am happy to exchange or give you a shop credit of your purchase price within 30 days of the shipment date if the item is faulty or not as expected.
Custom orders, Sale or clearance items are not refundable or exchangeable - all sales are final in this case.
If you need to return an item please email me and i will give you all the information.