Shipping Info / Returns
Airmail: Airmail is now tracked, and a mostly reliable shipping method for normal sized orders. It takes 7-14 days normally (may take longer if it gets delayed in customs)
Courier: This option is tracked, my favourite choice for shipping as it is very reliable and not excessively expensive. Takes roughly 2-6 working days to get to you (This doesn't include random custom checks that may add on time) Not all countries are included though.
Express Courier: Offers the most countries, Tracked, Very expensive though, but if you live in a country with unreliable shipping carriers and normal courier isn't available, this is the best, sometimes only option. Shipping takes 1-5 working days (Not including customs hold ups). Please make sure you leave your phone number when ordering with this!
Please note I declare all my work sent via airmail as gifts and accessories so they are less likely to get stolen this way. I also declare them as low cost so you dont have to pay customs fees. But this does mean I cannot cover them if they go missing.
If any item goes missing, I usually try to wait 5 weeks past the shipped date and if you haven't had luck we will try and work something out and replace the items (I do not however refund if an item is lost/stolen)
I stand behind the products I sell 100%. If you are not satisfied with any of your items, please let me know right away. (Please don't leave neutral or negative feedback without first contacting me to try to resolve the issue, i want you to be happy!.)
I am happy to exchange or give you a shop credit of your purchase price within 30 days of the shipment date if the item is faulty or not as described.
Custom orders, Sale or clearance items are not refundable or exchangeable - all sales are final in this case.
If you need to return an item please email me and i will give you all the information.